In 2005, Sony used music CDs to illegally install a rootkit virus on 22 million computers; and when caught, they released an uninstaller that failed to remove the rootkit, installed further programs and illegally collected user information. Thomas Hesse, president of Sony BMG’s Global Digital Business, went on National Public Radio to say that “most people, I think, don’t even know what a rootkit is, so why should they care about it?”